At Merkle, we are experts in the use of data to drive the understanding of customers and design integrated omni-channel journeys (Media – CRM) that deliver mutual value to brands and their consumers. We help architect optimal technology eco systems to enable the delivery of seamless experiences and we ensure that your organisation has the right people, culture and KPIs in place for the execution of efficient and effective customer centric marketing.
OVERVIEW
We help brands build dreams from data and create deeper customer relationships.
OUR WORK AND THINKING
We offer our clients content-driven, contextual and compelling customer experiences that drive business growth.
OUR SOLUTIONS
We use data, technology, and analytics to help the world's best brands make their advertising more addressable, their experiences more personal, and manage relationships over time.
OUR PEOPLE
With more than 50 locations and more than 13,000+ employees worldwide, our EMEA headquarters sits in the heart of London with offices across the UK, Spain, DACH, Northern Europe and the UAE. Meet the team.
Merkle is a customer experience transformation business partner to the Fortune 1000. The future of brand loyalty and competitive advantage is the customer experience, and we empower the world’s leading brands to transform their data, technology, and organizational capabilities to deliver those differentiated customer experiences across marketing, sales, commerce, and service. For more than 30 years, we have built upon our heritage in data, analytics, and technology, building unmatched skills in hyper-personalization. Our combined strengths in CX consulting, data transformation, and digital transformation drive improved marketing results and competitive advantage for our clients, including brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies.
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13000+ people
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50 Offices
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400+ world class clients